Refund & Return Policy

You have 30 days from delivery to return any SAINT THORN piece for a full refund.

Live with it. Wear it. If it's not everything we promised, send it back.

Eligibility

To be eligible for a return, your item must be:

• Returned within 30 days of the delivery date
• In its original condition, unused and undamaged
• Sent back with its original packaging and proof of purchase

Gift cards and items purchased on final sale are not eligible for return.

How to return an item

1. Email us at support@saintthorn.com with your order number and the item(s) you wish to return.
2. Our team will reply within 48 hours with your return instructions and return address.
3. Pack the item securely in its original packaging and ship it back.
4. Once we receive and inspect your return, we will email you to confirm your refund.

Please do not send items back without contacting us first: returns sent without authorization may not be processed.

Refunds

Approved refunds are issued to your original payment method within 5 to 10 business days of receiving your return. Depending on your bank, it may take a few additional days to appear on your statement.

Exchanges

Want a different size or style? Contact us at support@saintthorn.com and we will arrange an exchange, subject to availability.

Return shipping

Return shipping costs are the customer's responsibility, unless the item is defective, damaged or incorrect. In those cases, we cover all costs.

Buy 2 Get 2 Free and other promotions

If you return an item purchased as part of a promotion, the refund will reflect the discounted price actually paid for the returned item(s).

Damaged, defective or wrong items

If you received a damaged, defective or incorrect item, contact us at support@saintthorn.com within 7 days of delivery with a photo. We will send a replacement or a full refund at no cost to you.

Right of withdrawal (EU and UK customers)

Customers in the European Union and the United Kingdom have a legal right to withdraw from their purchase within 14 days of delivery without giving any reason. Our 30-day return window includes and extends this right.